Alcedo Care

Working Hand-in-Hand with Case Managers

Enriching lives and supporting independence
Call 03330 341464Learn More

Helping your clients since 2017

Personalised and flexible care packages

Alcedo Care have been successfully assisting case managers to provide complex care services in the North of England and Wales since 2017.

Our team build and deliver high quality, bespoke, client-led packages to empower people to meet their goals. We strive to develop and maintain strong relationships with clients’ representatives and understand how our work not only supports the client but informs their solicitor, their case manager, and wider multidisciplinary team through regular reporting to achieve a positive long-term outcome.

We are also proud to say that we has been recognised and rewarded by the Princess Royal Training Awards for the provision of impressive and impactful complex care training. We have also been voted into the top 20 home care providers on homecare.co.uk 5 years in a row.

Comprehensive Complex Care

Enriching lives and supporting independence

Alongside our dedication to keep the client at the heart of everything we do, we work closely with wider multidisciplinary teams including solicitors and case managers, families, and networks of healthcare professionals to design bespoke care plans adapted to the specific needs of our clients. Quality complex care is our priority.

Levels of care and support differ between clients, and their capacity and ability to complete daily tasks is identified and reflected in our plan of care and support. We place great importance on promoting and maintaining client independence and our support workers are skilled enablers to help clients maintain their own personal care routines and activities in the community while making sure they are safe and well looked after.

 

Collaborating with Professionals
We collaborate with case managers social workers, and other professionals to create bespoke care solutions that meet each patient’s unique needs.

 

Supporting Patients and Families
Our goal is to enhance quality of life through personalised care plans, ensuring peace of mind for both patients and their loved ones.

As an innovative business, our care team use digital care plans, and a family access portal is available to clients and their families to allow them to access plans, actions, updates, and outcomes.

 

Some of Our Services Include

  • Complex Care
  • Airway management, tracheostomy and ventilated care and support
  • Seizure management
  • Muscular dystrophy
  • Multiple sclerosis
  • Regulated live-in care
  • Children and young people’s complex care
  • Complex mental health issues
  • Brain injury
  • Spinal cord injury
  • Learning disabilities
  • And much more…

 

Whether your client needs a few hours a week or a full-time carer, we provide personalised care that is tailored to the specific needs of each individual.

 

What do we offer?

  • Nurse-led care plans
  • Assistance with daily living activities
  • 24/7 care and support
  • Emotional and social support
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Why Choose Alcedo Care?

Enriching lives & supporting independence
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Fast mobilisation network: Because of our extensive branch network, in-house training team and over 1,000 staff, we have the resources to mobilise packages of care quickly.

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Constantly innovating: We use the latest care software, including digital care plans, electronic medication records and family access portal, and are constantly innovating to support the care we provide.

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Family owned, with real family values: We are family owned and run, with family values at the heart of everything we do for both our clients and our staff.

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Expert team: As well as dedicated care assistants, we have a team of registered nurses who lead our complex care division – our teams are not only well qualified but also incredibly compassionate and caring.

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Highest rated home care provider: We are one of the highest rated large home care groups in the UK, with multiple awards and recognitions under our belt. We are also proud to say that we has been recognised and rewarded by the Princess Royal Training Awards for the provision of impressive and impactful complex care training. Our clients repeatedly vote for us to achieve homecare.co.uk top 20 home care provider status.

Alcedo Care Award and Accreditation Logos 2025

Our Testimonials

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Contact our expert team of complex care professionals for more information

Are you looking for quality home care and would be interested in discussing our complex care packages? Contact us by calling us or filling in our form below. We will answer any questions you may have about our services or any other aspect of complex care you would like to learn more about!