Complex Care

At Alcedo Care, we deliver specialised complex care for individuals with medical needs, enabling them to stay comfortably in their homes. Our dedicated team of healthcare professionals and nurses offer tailored care for both adults and children, addressing a wide range of needs including:

• Airway management, tracheostomy and ventilated care and support
• Seizure management
• Muscular dystrophy
• Multiple sclerosis
• Complex mental health issues
• Brain injury
• Spinal cord injury
• Learning disabilities

For Patients and Families
Our goal is to enhance the quality of life through personalised care plans, ensuring peace of mind for both patients and their loved ones.

For Healthcare Professionals
We collaborate with social workers, case managers, and other professionals to create bespoke care solutions that meet each patient’s unique needs.

Our Services Include

• 24/7 care and support
• Nurse-led care plans
• Assistance with daily living activities
• Emotional and social support

Complex care is a specialised, nurse-led service designed for individuals with specialised medical needs, allowing them to live comfortably at home. Our support workers and nurses provide clinical support, helping clients manage health conditions in familiar surroundings, thus improving their quality of life.

Conditions We Manage:

• Airway, tracheostomy, and ventilated care
• Seizure management
• Muscular dystrophy
• Multiple sclerosis
• Acquired brain injuries
• Learning disabilities
• Spinal injuries and specialised bowel care

We also offer rehabilitation for temporary conditions like injuries or surgery. Our personalised one-to-one treatment plans are nurse-led, ensuring timely and appropriate care for each client’s unique needs.

With more patients with complex conditions being discharged from hospitals, many benefit from individualized home care services. At Alcedo Care, we provide the support needed for a comfortable transition to home life.

Complex care is designed for individuals of all ages who seek to live safely and independently at home. Our carers and nurses enhance the quality of life of our patients with various health conditions by providing one-to-one care that is often unattainable in multi-occupancy homes.

Benefits for Patients and Families:

• Reduced anxiety and stress post-hospital discharge
• Comprehensive support for complex medical procedures (e.g., tracheostomy, PEG feeding)
• Personalised care plans

Conditions We Support:

• Neurological conditions (e.g., motor-neurone disease, Parkinson’s, cerebral palsy, MS, stroke)
• Muscular dystrophy
• Brain and spinal injuries
• Gastrostomy care
• Airway management
• Stoma, bowel, and catheter care
• Seizure and epilepsy management

Our clinical team conducts full assessments to ensure safe and effective care tailored to each client’s needs.

1. Initial Call/Enquiry
   Upon receiving an enquiry, we promptly contact you to discuss your needs and arrange an assessment.
2. Assessment
   Our Complex Care Nurse visits your home for a detailed clinical assessment, gathering information from you, your family, and other professionals involved in your care.
3. Meet and Greet
   We introduce a matched carer, providing opportunities for you to meet and approve them before proceeding.
4. Care Plan
   A comprehensive care plan is created by our lead nurse, detailing visit schedules, dietary needs, medications, and activities. The plan is regularly reviewed and updated to ensure it meets your evolving needs.
5. Start Date
   We finalise a start date for your care plan.

• Comfort and Familiarity: continue living in your own home and familiar surroundings.
• Peace of Mind: reassurance for you and your family.
• Independence: retain your autonomy and control over daily activities.
• Comfortable Environment: enjoy the comfort of your own home while receiving necessary care.
• Privacy and Dignity: maintain your privacy and dignity in a familiar setting.

Complex care duration varies based on individual needs, from temporary to long-term care:

• Live-in care: ideal for round-the-clock support, focusing on health and well-being at home.
• Respite care: short-term, flexible care for holidays, convalescence, or primary carer breaks.
• Palliative/End-of-life care: care for advanced and terminal conditions.

Our nurse-led team ensures all your needs are met, providing safe, personalised care in the comfort of your home.

Caring for a child with complex needs can be stressful for families. Alcedo Care provides trusted support for children and young people (0-25 years) with complex medical needs at home. Our highly skilled healthcare professionals and nurse-led care teams are trained to manage various conditions, including:

• Tracheostomy care
• Acquired brain injuries
• Spinal injuries
• Neurological conditions (e.g., cerebral palsy, spina bifida, muscular dystrophy)
• Autism Spectrum Disorder
• Seizures, epilepsy, ADHD, global development delay
• Respiratory issues

Our goal is to ensure the best possible care in the comfort of your home.

Explore funding options for complex care through these links:

• National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care – July 2022(Revised) (publishing.service.gov.uk)
• NHS continuing healthcare – NHS (www.nhs.uk)
• Do I qualify for NHS continuing healthcare funding? | MoneyHelper
• NHS continuing healthcare | Free care for people with significant health needs | Age UK
• NHS continuing healthcare checklist – GOV.UK (www.gov.uk)
• https://www.beaconchc.co.uk/ – free independent advice on NHS continuing care
• https://www.citizensadvice.org.uk/

If you receive palliative care support from organizations like Social Services, Local Authorities, or charities, we can collaborate with them for consistent care.