What is a Care Assessor?
Our Care Assessors are responsible for carrying out assessments on potential new clients, identifying the type of care needed and how many hours the package will be. They then work on preparing and adapting care plans for the people we will be supporting, as well as reviewing and improving existing care plans.
Other duties include monitoring and resolving alerts on OneTouch, our digital care management platform.
What is a care plan?
A care plan is a person-centred document that is tailored to every individual client. It covers the type of care needed, how the care will be given, and how often the care will be carried out. The care plan will need to contain a lot of person-specific information. This not only includes their medical needs, multi-agency contacts, allergies and any risk assessments, but the extra details that make sure we can provide the best service possible. This can include our client’s likes and dislikes, and how they prefer to be addressed. The care plan can be produced with a client alone, with the help of their family, friends or spouse; or collaborating with other health care professionals or services.
What qualifications do you need to be a care assessor?
To be a Care Assessor, you will have a background in providing care, and will have had some experience of undertaking care assessments through monitoring clients and supervising our care teams. You will ideally have a minimum of NVQ level 3 or above in Health & Social Care.
You will need to be an excellent communicator and have good organisation skills as well as a compassionate and caring nature. You’ll be provided with full training on our digital care management systems however you will need to be computer literate.