How Alcedo Care is supporting you during the Pandemic and being ‘ COVID-secure’?

COVID-19

Since March 2020 our wonderful world as we know it due to the Corona Virus Pandemic – COVID-19 has altered the way we live on a daily basis and it has affected each of us in a different way, changing our lives forever either negatively or in a more positive way. Although the lockdown has eased within the UK recently, we are still faced with the ongoing corona virus pandemic. However, we can all still help control the virus by staying alert and being ‘COVID’ secure. This means following the current government guidelines.

Our Response

Alcedo Care are still providing the highest quality care in the usual way daily. Presently we have no customers or family members with confirmed cases of the COVID-19 virus. Alcedo Care staff are also following the current government guidelines, keeping You our VALUED customers and themselves SAFE.

Coronavirus Helpline

If you are concerned that you, a loved one, or a person you care for is at risk, or has been infected by Coronavirus, 111 can be contacted and advice will be given to you over the phone. The NHS online help is available at Coronavirus Helpline. You may also visit the Gov.UK Website and follow the government guidelines and follow Public Health England weekly updates.

At Alcedo Care, we are here to listen and to help you in any way possible. So, if you have further concerns, please do not hesitate to contact Alcedo Care in your area on the phone number below.

Alcedo Care Social Support: Back into the Community

As lockdown starts to ease, Alcedo Homecarers are helping their clients increase their social integration, gradually and safely introducing them back to their established routines.

Many personal care and support functions such as preparing meals, putting together meal plans and prompting clients to take their medication have not changed. However, other functions such as attending doctor’s appointments with clients and helping them to re-engage with their local shops must be approached sensitively, with understanding and with a personal approach for each and every client.

Observing social distancing, wearing face masks and adapting to the new norm is challenging for everyone. It is the job of every Alcedo Care Homecarer to closely work with their clients, offering social support and reassuring those who may feel ill at ease. In this way we can calmly and comfortably increase our clients’ social interaction, improving and enhancing their quality of life while safely introducing them to their new norm.