In response to growing demand for complex care services at home across the North of England and Wales Alcedo Care Group has hugely expanded its service offering within a year of its launch.
Headed up by highly skilled healthcare professional Clare Murray, the Complex Care division currently looks after 100 clients in the region, with clients based at each of Alcedo Care’s 18 branches. The company hopes to further increase its client base by 70% by the end of 2023.
The age range of Alcedo’s current complex care clients ranges from two months old up to 89 years, with 65% adult clients.
The award-winning home care provider offers an array of complex care services including tracheostomy, ventilation, gastrostomy, bowel care, spinal injury, stoma, airway management, brain injury and rehabilitation.
In addition to the clinical complex care services provided by the Group, they also support clients with complex mental health requirements including major depression, schizophrenia, bipolar disorder, obsessive-compulsive disorder (OCD), panic disorder, post-traumatic stress (PTSD) and borderline personality disorder.
As a result of the demand, the complex care team has grown over the course of the last 12 months, with nine registered adult and paediatric nurses and four non-nursing team members.
Clare Murray says: “Our complex care division continues to expand and we recently recruited five new team members to enhance our service offering. We have seen demand soar for complex care at home with clients wanting to remain as independent as possible whilst living at home. There is a real sense of privacy and dignity, rather than being in hospital or a care home, and for children with complicated health issues, the support we provide is invaluable to the families.”
Alcedo Care Group works closely with local authorities and NHS Trusts across the North of England and Wales to secure clients including Cheshire & Merseyside ICB, Liverpool & Knowsley ICB, Children’s Services, NHS Midlands & Lancashire Commissioning Support as well as Lancashire & South Cumbria Commissioners.
Clare adds: “We look after adults and children with a range of complex care needs, enriching their lives by providing bespoke one-to-one treatments at home. All our complex care clients have an individual nurse-led care plan that manages their medical needs appropriately and effectively, and with our team expanding, we can provide our outstanding complex care services to more and more people in the coming months.”
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